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Renovated home telecare system with Red Cross serving 110 Mazarron (30/12/2014)

Francisco Garcia, Mayor of Mazarrón, and Aurelio Luna, regional president of the Red Cross in the Region of Murcia, accompanied by Maria del Carmen Navarro, Local presienta Red Cross in Mazarrón have signed this morning the renewal of the agreement existing on the humanitarian institution continue to develop Telecare Service Homecare in Mazarron.

During 2014, a total of 110 people have benefited directly from this municipal service.

Of all the services offered by Red Cross in Murcia for seniors emphasizes demand, which generates Telecare Homecare, which covers, permanently, emergencies and allowing greater stay in touch Red Cross with day and night 365 days a year.

The system has a very simple operation terminal connected to the telephone line and a pendant with a button that the user must carry at all times while in house.

In an emergency at home and with the push of the button, you can connect with the Red Cross from any room in the house without having to come to the phone and dial a number.

After pressing the device, an alarm originates in the central Red Cross and communication hands-free set.

In addition to a permanent connection 24 hours, 365 days a year with the Central Emergency Red Cross and activation of the resources in the event of an emergency arising, Red Cross also offers beneficiaries individual monitoring of each one, self service, service reminder taking medications, appointments etc ... the fundamental psychological and social support, by monitoring in situations of loneliness or personal crises by specialized personnel and participation in community life Cruz Red, through cultural activities.

Red Cross and the elderly

The growing tendency to isolation of our seniors is the fundamental reason why Red Cross has launched several programs to support this group.

The main objective of these is simply to ensure that older people remain in their usual environment, so they have a healthy aging

That is why the organization is supporting seniors Murcia also through targeted programs, especially to prevent addiction and promote personal autonomy through their aid programs to further address, adapted transport, assistance a geriatric home and service day stays that allow many seniors live with greater independence and full participation in the day-to-day community.

Families who have dependents people also in Red Cross support, information and training through these programs.

During 2014, 3,256 people over Murcia are being addressed through the programs of the institution, ranging from care in a familiar environment to specialized people who are in a more dangerous situation attention.


In recent times, the Red Cross has developed a mobile telecare service that permanently and through the mobile network, offers seniors, or those suffering from hearing problems, or chronic diseases, disabilities, or just working in lonely and dangerous places, fast and direct contact with a spotlight.

In this way and for any emergency situation, the users can get help inside or outside your home, you still localized and addressed by appropriate remedies.

Thus, with one-button mobile phone, anyone can contact the Service Center of Red Cross operates 24 hours a day, and from which will assist Red Cross staff to mobilize the necessary resources emergency: health, police, firefighters, family etc ...

If necessary the Red Cross personnel can locate the wearer through geographic positioning systems, and inform family and / or contact persons if you want the wearer.

The LOCATOR LOPE or cognitively impaired persons

This service maintains localized to people with mild cognitive impairment so that in case of loss of orientation, family members are alerted and informed of the exact position of the person.

Thus, if the family does not know where is this person, Red Cross easy to locate 24 hours, 365 days and the mobilization of resources: health, police, fire ... if necessary.

An alarm is also active in the Spotlight Red Cross in the event that the person entering or stay away from dangerous areas and recognized as family members have access to a telephone hotline 24H attention to contact Red Cross found on any time exactly where the person is.

In this sense, the families who have access to the Internet may also meet at any time the location of the person wearing the device and check the last route the same.

This service can be completely free, at the moment being evaluated by technicians Red Cross, the vulnerability of the person in need.

Source: Ayuntamiento de Mazarrón

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